Privacy Policy

Who we are

Buckinghamshire Removals (“we”, “us”, “our”) provides household and international removals services. This policy applies to information collected through this website and in the course of arranging and carrying out a move. For any privacy question, contact us at contact@buckinghamshireremovals.co.uk.

What we collect

When you request a survey or quotation, or otherwise contact us, we may collect:

• Your name, email address and telephone number.
• Your pickup and drop-off addresses and intended moving date.
• Any details you add about your move in the notes field.
• Basic technical data (such as anonymised analytics) about how the site is used.

How we use it

• To respond to your enquiry, arrange a survey and prepare a written quotation.
• To plan and carry out your move if you choose to proceed.
• To meet legal, insurance and customs obligations connected with a relocation.
• To improve this website and the service we offer.

We rely on your consent and on our legitimate interest in responding to enquiries and delivering the service you have asked for.

Sharing your information

We do not sell your personal information. We share it only where necessary to deliver your move — for example with trusted transport, storage or customs partners — and where required by law. Any partner handling your data is expected to protect it to the same standard we do.

Analytics and cookies

This site may use privacy-respecting analytics to understand how visitors use it. Analytics load only where permitted and do not identify you personally. You can control cookies through your browser settings.

How long we keep it

We keep enquiry and move records only for as long as needed to provide the service and to meet our legal and insurance obligations, after which they are securely deleted.

Your rights

You may ask to access, correct or delete the personal information we hold about you, or to object to or restrict how we use it. To exercise any of these rights, email us at contact@buckinghamshireremovals.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO).

Changes to this policy

We may update this policy from time to time. The current version always appears on this page.